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Send email to Returns@HondaEastToledo.com
Or Call (419) 891-1230 x55
9:30am-6pm ET Mon-Fri

Shipping Address:
Honda East Toledo
Attn: Online Returns
1230 Conant Street
Maumee, OH 43537

Returns / Exchanges Form
Click Here for PDF Version of this form
All returns MUST meet these simple standards:
  • Product must be returned within 30 days of purchase - no exceptions
  • Product must not be an electrical/electronic item
  • Product must be in original condition - no signs of wear or installation, all parts/tags/packaging intact
  • Package must be shipped via traceable, insured service (i.e., UPS Ground). We are not responsible for loss/damage in transit.
  • Package must include this completed Returns/Exchanges Form

A $5.00 fee will apply to any item returned without this form.
A 40% restocking fee is applied to returned items that are incomplete, show ANY signs of wear or installation
Honda East Toledo reserves the right to refuse any return that does not meet the requirements outlined above.

Shipping is not refundable and return shipping costs are the buyer's expense. Packages shipped COD or Freight Collect will be refused.

Return shipping will ONLY be refunded for defective or incorrect items AFTER inspection by Honda East Toledo and the item is verified as defective or incorrect. Return shipping refund amount is limited to the amount charged for shipping on the original purchase. In the case of combined or promotional shipping on the original purchase, return shipping refund is limited to the current standard UPS Ground rate for the item(s).

Name: Shipping Address:
   
Email Address:  
   
User Name / User ID:  (if different than email) Preferred Contact Phone Number:
   
Invoice / Item Number Description / Title / Part Number Reason Code Qty Price Each Extended Price
           
           
           
           
Reason Codes for Return
Size / Fitment Service Other
SM Too Small LT Too Late DFT Defective (explain on back)
LG Too Large WI Wrong Item DTY Dirty / Marked / Soiled
APP Wrong Application DMG Shipping Damage UNW Unwanted Gift
COL Bad Color Match NAD Not As Described CM Changed Mind
Choose One:
Refund
Exchange (see below)
Gift Certificate
Exchange / Replacement Options*: (choose one and enter relevant information)
Exact Replacement (if available) Fitment/Size:____________ Finish/Color:____________
Similar Product: Please provide information to help us locate the item you would like in exchange for the returned item. (i.e., style/model name or number, color, size, fitment, item number or part number.)
 
*PLEASE NOTE: Product exchanges often incur an additional charge to cover any price difference and shipping/handling. Please be sure to include your preferred contact method and payment type:


All returned items are processed within 2 business days of receipt. Refunds will be processed within 5 business days of receipt. Refunds are based on the item price(s) paid on your original purchase invoice and do not include shipping/handling charges. Refunds are issued in the same method as the original payment, unless an exchange or Gift Certificate is chosen. Refunds will be confirmed via email. Please allow the following time to receive your refund once processed: (in business days)
PayPal: 1-2 days | Google Checkout: 1-2 days | VISA/MC/Disc/AmEx: 3-5 days
Refund Check: (for Money Order payments) 5-7 days
We're here for you - let us know how we can help!

THANKS!

www.HondaEastSuperStore.com
www.HondaEastToledo.com
Honda East Use ONLY: Inspected By:______
Transaction Updated Customer Emailed
Inventory Updated
Ship Date:
Service:
Repl/Exch Sent  
Refunded By:______ Date:_______
Method:_________ Amount:_________